About Us
Our Company
Marasina provides professional marina management services focused on operational excellence, customer satisfaction, and long-term value. The Marasina team is selected for its passion, supported by deep industry knowledge, and encouraged to think creatively in pursuit of continuous improvement. Through our experienced professionals, reliable technology, and efficient infrastructure, we create a trusted and distinctive experience for marina guests.
Marina Management
Marasina combines experience, expertise, and close attention to detail to serve boaters, clients, and communities while maximising occupancy and revenue. Our comprehensive operational and management standards help each marina deliver a distinctive experience.
Our professionals oversee on-site contracts, vendors, and logistics to provide a smooth and reliable experience for all stakeholders.
Customer Services
Engaging, social, and reliable customer experiences are central to the Marasina approach. Events, entertainment, regular communication, and an approachable leadership team all contribute to a welcoming marina community.
The Marasina team has extensive experience in hospitality best practices and customer service. We help establish clear policies and procedures to ensure that the best possible service is provided from the time a berth is reserved until checkout.
Financial Management
Our primary goal is to maximise the value and operational effectiveness of the assets we manage. Our key strengths include maintaining strict financial controls, increasing revenue, planning for long-term financial sustainability, and ensuring that each asset performs efficiently.
Regular one-page executive summaries and detailed annual budgeting keep ownership fully informed about important performance indicators.
Facility Management
At Marasina, we take facility management, safety, and compliance very seriously. The Marasina team plans and oversees marina facility-management services through clearly defined service-level agreements and key performance indicators to ensure that service quality is consistently maintained.
Our main goal is to reduce the total life-cycle cost of your facility. We create facility life-cycle plans that support your long-term objectives, day-to-day operations, and projected financial performance.
Marina Marketing
At Marasina, we believe that a well-planned and consistently executed marketing strategy can make a significant contribution to a marina's success.
Before developing a marketing plan, Marasina evaluates existing initiatives, market conditions, customer feedback, and performance data to identify what is working and where improvements are needed.
From there, we develop a strategy that combines traditional and digital marketing methods to distinguish the marina from its competitors and provide customers with value-added services.
Design & Construction
Marasina oversees the entire project life cycle, from design and construction through to final handover. Every design-and-build project we advise on includes life-cycle maintenance planning to help you maximise the long-term value of your investment.
Marasina actively engages with the surrounding business community to enhance the overall marina experience. By applying our expertise across retail, residential, and commercial environments, we create innovative uses for upland amenities that strengthen boater loyalty and help each marina stand out.